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Parts needed - Kgap offline
  • dougc_portland
    Posts: 286Gold Member
    K=Gap appears to be offline for who knows how long. I need the following to complete my restoration.

    Power brake pedal pad
    Dual range Hydramatic linkage bushings
    Cowl vent weatherseal
    Cowl to Hood seal

    Does anyone have these or can you point me in the direction where I might locate them?

    Thanks for your help,
    Doug
  • 50C8DAN50C8DAN
    Posts: 867Platinum Member
    Here we go again!
  • TOM-WA-TOM-WA-
    Posts: 490Platinum Member
    I was able to access K GAP online....Perhaps you have the incorrect
    URL

    http://www.k-gap.com/

    P.S. Are you a MEMBER of the NW HET CLUB?

    If not we would love to have you join. Drop me an E-Mail

    TOMBAR46@MSN.COM
  • dougc_portland
    Posts: 286Gold Member
    I am a member of the NW HET club. I used the wrong term. I have called K-GAP several times and left a message, no response.

    Doug
  • Pacemaker500Pacemaker500
    Posts: 1,004Platinum Member
    Please try the On-line Store, make the order, and use the "Pay By Check" option. This worked for me very well recently.
  • herm
    Posts: 216Gold Member
    I talkad to Keylene and Dany twice in the last couple days by phone and had no trouble contacting them. Try the old fashiond way. Norm:)
  • 50C8DAN50C8DAN
    Posts: 867Platinum Member
    Might it be a good idea to put the K-Gap contact information as a sticky at the top of the forum. This issue seems to reoccur on a regular basis.
  • nhp1127nhp1127
    Posts: 2,275Platinum Member
    It's an easy problem for them to fix.... answer their phone and reply to their e-mails.
  • Huddy42Huddy42
    Posts: 1,005Platinum Member
    Here-Here, very easy fixed. Some of our guys have no chance from over here.
  • dave sdave s
    Posts: 1,178Moderator
    Kalene has serious family health problem. I gave her call and left message. She responded with an email and completed order.
    nhp1127 wrote:
    It's an easy problem for them to fix.... answer their phone and reply to their e-mails.
  • Huddy42Huddy42
    Posts: 1,005Platinum Member
    Soory Dave, but our guys here in Australia get little responce from them at all.

    I feel sorry for them with their family problems, but how come you guys get a responce and our guys have trouble, when they do get a responce from them which is rare, they tell them their good have been despatched, but ,the goods never arrive.
  • rambos_riderambos_ride
    Posts: 3,124Platinum Member
    wow - I can't answer for not Returning Phone calls....but doesn't anyone realize that your emails may not even be being delivered to KGAP's inbox?

    Many times ISP providers will block emails from certain domains or that look like the might be spam?

    Before jumping to conclusions that KGap is ignoring your emails you should attempt to make sure they are being delivered.

    I have dealt with KGAP several times and have always gotten prompt responses and excellent service.
  • Huddy42Huddy42
    Posts: 1,005Platinum Member
    I wonder if any of you guys would like to contact K-Gap on our behalf and check to see if you can help our guys out.PLEASE.
  • Pacemaker500Pacemaker500
    Posts: 1,004Platinum Member
    rambos_ride wrote:
    .....snipped.....
    I have dealt with KGAP several times and have always gotten prompt responses and excellent service.
    Same for me.

    As for the "lost" e-mails. Had it happen recently. Had to ask my ISP to Whitelist the Sender.

    I have always ordered using the on-line store and "Pay By Check" method. I follow up the on-line order with Purchase Order I created with my word processor and the details from the on-line store purchase. I enclose my check and my stuff arrives.
  • dave sdave s
    Posts: 1,178Moderator
    I contacted Kaylene, here was her reply

    "Could you let the forum know that we have been having computer issues, I had to take it back in for the 4th time yesterday. We now have our daughters comp updated so we can carry on with business. Could you let them know if they sent emails this past or so to re send. You can also post my cell phone number because for now that seems to be the best way to reach us. 9517270607.
    Thanks
    Kaylene"
    Huddy42 wrote:
    I wonder if any of you guys would like to contact K-Gap on our behalf and check to see if you can help our guys out.PLEASE.
  • TOM-WA-TOM-WA-
    Posts: 490Platinum Member
    This seems to be an ONGOING issue especially with some members.

    As Rambo mentioned many ISP providers block various E-mails so before jumping to conclusions it might be worth looking into to see if the issue is on YOUR END.You might try sending a TEST E mail to someone (ME FOR INSTANCE) then follow up to see if it got delivered. Tombar46@msn.com.

    Also this seems to be a reasonable response from the good folks at K-Gap. The cell phone number should provide reasonable access:

    "Could you let the forum know that we have been having computer issues, I had to take it back in for the 4th time yesterday. We now have our daughters comp updated so we can carry on with business. Could you let them know if they sent emails this past or so to re send. You can also post my cell phone number because for now that seems to be the best way to reach us. 9517270607.
    Thanks
    Kaylene"
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